It is essential for Brigthwell Dispensers to guarantee their worldwide customers they have partnered with a responsible supplier. In May 2012, the company was attributed the international certification ISO14001, marking the achievement of an intensive 6-month project led by the company's QA team.

ISO14001 recognises businesses' corporate policy to integrate environmentally-friendly processes throughout all stages of product development and across all departments. 

The first step towards ISO14001 certification for Brightwell Dispensers was to identify current and future operations that could interact with the environment. Some of the targets the company was to achieved were:
• to cut energy usage by 5-10% over the following year 
• to reduce water & gas usage by 10% by 2014
• to reduce paper usage by 25% during 2012-2013
• to increase recycling of process waste by 25% in 2012 and an additional 10% in 2013
• to reduce transport between sites by 5% in 2012 and 20% by 2013-2014

Brightwell Dispensers have put in place tools and processes to minimise risks and maximise reusability of components. Tangible steps have been taken, such as: the use of a granulator to ensure a maximum of waste is reused by broken down unwanted plastic parts into granules ready for re-moulding, the use of ergonomic designs, the minimisation of energy consumption thanks to motion-sensor lights, oil spillage kits, recycling stations,etc.

Employees are encouraged to participate and give their ideas which are seriously taken into consideration. As Brightwell Dispensers’ ecological check-list grows longer, the QA team have backed-up each target with strict performance measures in order to monitor the implementation of each stage.